ISO 9001 suits businesses of all sizes across all industry types, from manufacturing through to professional service organisations. This standard is currently in use by close to one million organisations around the world,  so it's truly a world-wide standard for Quality. Independent certification to this standard can open markets that may otherwise be closed, or at the least difficult to penetrate, putting your business within a very select group.

Some of the exciting outcomes that ISO 9001 can deliver to your business are listed below.

 

• Creates structure and direction;

• Improves consistency of output both in business processes and product or service quality;

• Results in greater customer satisfaction;

• Develops more efficient ways of working - saving time, money and resources;

• Attracts return business, new business through referral and new business through improved reputation;

• Develops a customer orientated work culture and a more progressive work environment;

• Defines procedures and practices, providing a base for their review and improvement;

• Implements processes that allow you to improve the way your business operates at all levels

• Improved cost control and efficiency, allowing you to effectively grow your business.

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There is an old adage that says; "How come we never have time to do things right, but we always have the time to fix the mistakes we make?”

 

It is the cost of non-quality in all areas of business that erodes profits.

 

“Do it right, do it once!”